Delivery Policy
Last Updated: June 2026
1. Overview
EuroSpec Auto offers delivery services for selected products purchased through our online store. Delivery availability, costs and timeframes may vary depending on the destination, product type and courier requirements.
2. Delivery Areas
We currently deliver throughout South Africa. Delivery services are subject to courier coverage and accessibility of the delivery address provided.
3. Processing Times
Orders are typically processed once payment has been received and confirmed. Processing times may vary depending on stock availability, order volume and supplier lead times.
4. Delivery Timeframes
Estimated delivery times are provided as a guideline only and are not guaranteed. Delivery delays may occur due to weather conditions, courier delays, public holidays, remote locations or circumstances beyond our control.
5. Delivery Charges
Delivery charges are calculated based on the size, weight and destination of the order. Delivery costs will be displayed during checkout or communicated before order confirmation where applicable.
6. Order Tracking
Where available, tracking information will be provided once an order has been dispatched. Customers are responsible for monitoring delivery progress using the information supplied.
7. Delivery Address Accuracy
Customers are responsible for providing accurate delivery information. EuroSpec Auto cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete address details.
8. Receiving Deliveries
By accepting delivery, the customer acknowledges that the order has been received in satisfactory condition unless otherwise noted. Any visible damage or discrepancies should be reported immediately.
9. Damaged or Missing Items
If a package arrives damaged or items are missing, customers should notify EuroSpec Auto as soon as possible and provide photographs or supporting information where required for investigation.
10. Failed Deliveries
If delivery cannot be completed due to customer unavailability, incorrect information or refusal to accept delivery, additional delivery charges may apply for redelivery attempts.
11. Special Order Products
Products ordered specifically for a customer may be subject to extended lead times. Estimated delivery dates for special-order items will be communicated where possible.
12. Collection Option
Customers may be offered the option to collect products directly from EuroSpec Auto. Collection details and arrangements will be communicated once the order is ready.
13. Risk and Ownership
Ownership of products transfers to the customer once payment has been received in full. Risk in the goods passes to the customer upon delivery or collection.
14. Delays Beyond Our Control
EuroSpec Auto shall not be liable for delivery delays caused by courier companies, suppliers, natural disasters, strikes, civil unrest, government actions or any other events beyond our reasonable control.
15. Contact Information
EuroSpec Auto
42 Tugela Crescent Ext 10, Lenasia, Gauteng, South Africa
083 440 1683
011 857 1095
www.eurospecauto.co.za
info@eurospecauto.co.za